Java Production Support

3 days ago

Bengaluru Karnataka, India Virtusa Full time

Support production activities and major events throughout the quarters by providing production validation/ tokens and other necessary data.
Service related issue are addressed by checking Splunk logs, DT Alerts, query database, use putty to access Unix based logs and other Mainframe related logs to provide possible solution.
weekly support as per the schedule releases and team requirements.
Participate in weekly release meetings with Technology stakeholders to identify and mitigate potential risks associated with the releases.
Application monitoring using elastic search, Kibana, Splunk and Grafana for logging and monitoring.
Responsible for the development and maintenance of processes and associated scripts/tools for automated build, testing and deployment of the products to various developments.
Handling Sev 1/Sev 2 tickets and provide solutions for mínimal user Impact
Resolving event delay issue by the Kafka consumer and reprocess them once the consumer is online.
Address failed jobs quickly and coordinate with Upstreams and Downstream teams to resolve the issue.
Adhoc request to access prod DB for validation/ ADFS token and as part of unplanned change requests.
Weekend support to be provided depending on the event size and our role in the releases.
Monitored and maintaining Splunk infrastructure in a production environment, ensuring optimal performance and availability

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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