Advisor Outbound Sales

2 weeks ago


Katoya, India Reliance Jio Infocomm Limited Full time

Posted Date 19 Jun 2025
- Function/Business Area Customer Service
- Location Katwa
- Job Responsibilities 1. Migration of free trial customers to paid customers through outbound
calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and
offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing
customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call
information according to standard operating procedures
- Education Requirement 10+2/Non technical Graduate
- Experience Requirement 6 - 12 Months
- Skills & Competencies 1. Knowledge in telesales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
- **Location Map : Katwa



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