Telecaller / Telesales Executive

2 days ago

Mumbai, India The Yoga Institute Full time

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our courses where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

You will be working with The Yoga Institute, one of the world’s oldest organized centers of Yoga.

Our social media handles:
To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to deliver the desired results as well as demonstrate exceptional communication, negotiation, and customer service skills.

**Telesales Executive Responsibilities**:

- Converting leads to possible clients.
- Calling potential customers to persuade them to enroll for our courses / products.
- Accurately recording details of customers’ purchase orders.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Telesales Executive Requirements**:

- 3-4 years of tele calling exeperince.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Soft spoken, humble and positive in approach.

**Working hours** - 10:00 AM to 6:00 PM (Monday to Saturday)

**Work Location** - Santacruz-East (Close to Railway Station)

**Probationary Period**: 3 months

**Leave Policy** - 12 Annual leaves in a year that includes National and State Holidays

**Food Policy-** Yoga Institute is an Ashram that promotes Satvik and holy living to all. You cannot order food from outside while you are at the institute. Only Vegetarian food is allowed at the Institute. Yoga Institute provides Satvik food to all associates serving with them however if the associate wishes to carry his/her own lunch box, it has to be a vegetarian food. STRICTLY NO NON-VEG food will be allowed in the Institute premises.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- tele sales: 2 years (preferred)

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