Student Counselor

**CRM JOB DESCRIPTION**

**CRM Job Responsibilities**

Listed here are the job responsibilities of a CRM:

- Oversee the customer relationship is essentially handled by the entire team.
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Organize meetings with the managers within the organization only to bring out a strategic plan.
- Conduct business reviews frequently by making the best use of CRM programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Have the best knowledge of competition and planning a strategy according to it.
- Collaborate with the management team to properly run all the campaigns.

**CRM Job Requirements**

Listed here are the job requirements of a CRM:

- Bachelor’s degree in business administration or any other related field.
- 0 to 2 years of experience in customer relationship management.
- Excellent communication and interpersonal skills.
- Remarkably superior knowledge about the company’s product.
- Holding a positive attitude significantly focused on customer satisfaction.

Pay: From ₹10,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How will you rate yourself in English on a scale of 1 to 10?

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 02/12/2025