
Ticketing Executive
1 week ago
**Responsibilities**:
- Make airline reservations, issue, reissue and cancel tickets using **Global Distribution Systems (e.g., Amadeus, Sabre, Galileo, etc.)**:
- Handle domestic and international air ticket bookings and fare quotations
- Ensure all ticketing processes comply with airline rules and company policies
- Assist clients with date changes, refunds, cancellations and revalidations
- Generate and send itineraries and invoices to clients
- Coordinate with airlines and travel partners to resolve issues
- Provide excellent customer service before, during and after the booking
**Requirements**:
- Proven experience using at least one major GDS/CRS (e.g., Amadeus, Sabre, Galileo)
- Good understanding of airline fare rules, reissue/revalidation processes, and refund procedures
- Strong communication skills in English (and local language, if needed)
- Attention to detail and ability to work under pressure
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Fixed shift
- Night shift
- Weekend availability
Supplemental Pay:
- Shift allowance
Work Location: In person
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