
Telecaller
2 weeks ago
**Job description**
Contact debtors via phone to discuss overdue payments.
Guiding the customers if they have any challenges to make the payments and
resolving the customer queries with the help of the supervisor.
Creating and maintaining the customer feedback reports in system.
Collaborate with other departments to address disputes and discrepancies.
Have to comply with 100% compliance.
Achieving the day/weekly/month wise collection / call / quality targets.
Adherence to the process shift timings.
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Secondary(10th Pass) (preferred)
**Language**:
- Tamil (preferred)
- English (preferred)
License/Certification:
- Debit Recovery Agent Certification (preferred)
**Location**:
- Nungambakkam, Chennai, Tamil Nadu (preferred)
Work Location: In person
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