Telecaller

2 weeks ago

Surat, India SocialAddress Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

**Key Responsibilities**:

- Answering phones and explaining the product and services offered by the company
- Contacting existing customers as well as prospective customers using scripts
- Obtaining customer information and other relevant data
- Asking questions to the customer and understanding their specifications
- Resolving queries and issues related to the products and services
- Making recordings of all the sales phone calls and sales deals
- Taking and processing product orders in a professional manner
- Maintaining the database of the customers on a regular basis
- Suggesting solutions based on customer’s needs and requirements

**Qualifications**:

- High school diploma or equivalent
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department
- Professional certification in sales and marketing will be an advantage
- Great interpersonal skills
- Exceptional oral and written communication skills
- Strong organizational skills
- Strong computer skills, including proficiency in Microsoft Office.
- User of Social Media is a plus

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Althan-Bhimrad Road, Surat - 395017, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (required)

**Experience**:

- tele sales (required)
- Technical support (required)
- total work (required)

**Language**:

- Hindi (preferred)
- English (preferred)

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