Pharmacist

1 week ago

Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Pharmacists to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (onsite role only)**

**Age Criteria: 20-29 years**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Reviewing and validating prescriptions to ensure they are accurate, complete, and safe for the patient to use
- Confirm orders with customers via phone calls and chat channels and place orders online after verifying all the details
- Resolving post dispatch issues of customers - eg delivery status, order tracking
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- B Pharm/ D Pharm Graduate
- Excellent verbal skills in English and Hindi
- Temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Application Question(s):

- How many years of Pharmacist experience do you have?

**Language**:

- English fluently (required)
- Hindi fluently (required)

Work Location: In person

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