Malayalam Telecaller for Hair Transplant Clinic
2 days ago
**Position**: Malayalam Telecaller / Customer Support Executive
**Location**: Malad West, Mumbai
**Type**: Full-time
**About Us**:
Vplant Advanced Hair Clinic is a leading **Hair Transplant Clinic** dedicated to providing advanced hair restoration solutions. We are looking for a **fluent Malayalam-speaking Telecaller** to join our team and assist in patient consultations, appointment scheduling, and follow-ups.
**Responsibilities**:
- Handle **inbound/outbound calls** in **Malayalam and English** to assist potential patients.
- Explain hair transplant procedures, costs, and clinic services clearly.
- Schedule appointments and follow-ups with patients.
- Maintain patient records and update the CRM system.
- Provide excellent customer service and address patient queries.
- Achieve monthly consultation & conversion targets.
**Requirements**:
- Fluency in **Malayalam & English** (spoken & written).
- Prior experience in **telecalling, customer support, or healthcare coordination** (preferred).
- Basic knowledge of **hair transplant procedures** (training will be provided).
- Strong communication & persuasion skills.
- Comfortable working in a **target-driven environment**.
**Perks & Benefits**:
- Competitive salary + incentives.
- Friendly work environment.
- Career growth opportunities.
Pay: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Work from home
**Language**:
- Malayalam (required)
- English (preferred)
Work Location: In person
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