Tour Operation Executive

6 days ago

Ernakulam, India T M Consultancy Full time

We are hiring

Position: Tour Oeration Executive

**Salary**: 20k

Experience: 2-3 years
- Attending day-to-day activities with high professional and sufficient way.
- Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
- Receive the confirmed bookings with all required information from the agents and open files on internal system.
- Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
- Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
- Facilitating for smooth and easy execution of services from arrival till departure.
- Send confirmation of the services to the agents on time with full information, presentable and professional way.
- Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.
- Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
- Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Get agents feedback about provided services to their clients, positive and negative points to improve our services.

**Salary**: Up to ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 89214 33270

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