Customer Relationship Associate/ Officer

22 hours ago


Thane, India Rainbow International School Full time

Key Responsibilities
- 1. Maintaining a deep knowledge of company products and services.
2. Building and maintaining strong relationships with prospective and existing clients.
3. Identifying clients' needs and requirements and proposing suitable educational
solutions with key features & value addition offerings.
4. Providing clients with comprehensive product/service consultations and guiding their
decision-making process & turning into sales admissions.
5. Upselling and cross-selling products/services to clients (Location wise & grade
wise).
6. Prompt turn around & follow-ups to be maintained.
7. Daily Leads Update & Reporting

Key Requirements
- Minimum HSC or Bachelor’s degree preferred
- Experience as a client handling, in customer service, sales or a similar role.
- Ability to build and maintain strong client and business relationships.
- Excellent communication and interpersonal skills.
- Good conflict resolution, problem-solving ability with good patience level.
- Excellent listening skills
- Work Experience - Minimum 01-02 Years

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Thane, Thane - 400610, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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