
Trainer - Collections Process - Cbi
2 days ago
**Job Information**:
Company
**Spocto**
***
Industry
**Financial Services**
***
City
**Thane**
***
State/Province
**Maharashtra**
***
Country
**India**
***
Zip/Postal Code
**400708**
***
**About us**:
Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility.
From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products
Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles.
**Job Description | **Trainer**.**
Who are we?
We at spocto are developing a full stack collections platform that is powered by AI ML capabilities, that is radically changing collections within the debt industry.
In March 2022, we became India’s fastest fintech and most impactful start-up to join the unicorn club with a Series B fundraising round of $137 million.
We already have all the top Banks and NBFCs as our clients. We have offices in Mumbai, Chennai, Bangalore and Dubai. We plan to expand our business across the EU, USA and SE Asia over the next couple of years.
**Job Title - Trainer.**
**Reports to - Training Manager.**
**Location: Navi Mumbai.**
- Collaborate with stakeholders and key team members to identify company training needs.
- Schedule appropriate training sessions.
- Oversee and direct seminars, workshops, individual training sessions, and lectures.
- Plan and implement an effective training curriculum.
- Prepare training materials such as module summaries, videos, and presentations.
- Train and guide new employees.
- Create process refreshers for existing employees.
- Monitoring and evaluating training program effectiveness, success and outcome periodically.
- Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
- Build and upgrade training modules/ content related to product, process & soft skills.
- Preparing monthly training calendars & publishing training completion reports.
- Preparing and maintaining training MIS like Batch trackers, refresher trackers etc.
- Travel to Thane office for conducting training sessions as and when required.
**Requirements**:
**Requirements**:
- Certification (e.g. DRA) is a big plus. Collection background training delivery is mandatory.
- Proven 2 - 4 years of experience as corporate trainer or similar role.
- Good understanding of various teaching methodologies and tools.
- Proficient in MS Office, especially PowerPoint).
- Experience with e-learning software is an asset.
- Good time-management skills.
- Ability to multi-task.
- Excellent presentation skills
- Strong interpersonal and communication skills.
- Critical-thinker and problem-solver.
- BSc/BA in business, HR, finance or relevant field.
-
Process Trainer
4 days ago
Thane, India Teleperformance Full time**Process Trainer (Travel Process)** Min Experience - 1 year Total Experience - 3 yaers in BPO Industry Location - Asher IT Park (Thane) **Job Types**: Full-time, Regular / Permanent **Salary**: ₹123,985.91 - ₹600,761.97 per year **Benefits**: - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Flexible shift - Monday...
-
Process Trainer
7 days ago
Thane, India Waayslive Solution Full timeHandling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in training the objection handling calls. - Handling the refresher training for existing team players. - Ensuring process training with the Modules & PPT(s) prepared before the training starts. - Handling the mock calls & barging live calls before/...
-
Collection Process
5 days ago
Thane, India Abhinav Institute of Technology and Management Full timeLocation - Thane Wagle Estate Qualification - Graduate Salary - ( Inhand -16,500 ) / ( CTC - 20,300) Experience - Mini 1 year in Collection Good English Communication for Collection Process Shift Time - 8 am - 7 pm ( Any 9 hours ) 1 Rotational Weekly off Facility - Pick up & Drop Facility Contact - 7400148340 **Salary**: ₹16,500.00 - ₹20,300.00...
-
Process Trainer
5 days ago
Thane, India Global Services Full timeEnsure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External Calibrations - Conduct refresher trainings based on TNI - Manage...
-
International Bpo Process Trainer
6 days ago
Thane, India Narith business services private limited Full timeUrgent hiring for trainer International US process **Must have minimum 3 years of experience in As trainer in international for customer service role** Must have Traning experience in BPO International Process He Will be part of new client and new scope transition He Will actively be involved in OJT phase of Freshers He Need to address process gaps and...
-
Process Trainer
7 days ago
Thane, India Teams Fusion Full timeWe are looking for a certified and experienced corporate trainer to help our employees develop their skills and knowledge. Your goal as the corporate trainer will be to conduct informative training sessions, promote company efficiency, and improve the skills. **Responsibilities**: - Collaborate with management to identify company training needs. - Schedule...
-
International Debt Collection Process
2 days ago
Thane, India Epicenter Technologies Pvt. Ltd Full time**Responsibilities**: - **Debt Collection**: Contact customers to recover overdue payments for third-party clients, adhering to company policies and legal guidelines. - **Customer Interaction**: Communicate effectively with customers, addressing concerns and negotiating payment plans where necessary. - **Payment Processing**: Ensure smooth collection...
-
Collection Process Executive
3 days ago
Thane, India Triedge Solutions Full time**Position**: Collection Process Executive (Linguistic) **JOB DESCRIPTION**: - Hiring for Outbound Collection Process Qualification - Graduate Location Thane wagle estate Salary 13-20k max, Day Shift Language - Gujarati, Tamil, Telugu, malayalam, Kannada, Bengali must (Proficiency in Read, Write, Speak) **Job Types**: Full-time, Fresher Pay:...
-
Trainer
3 days ago
Thane, India Voitekk SoftSol Pvt Ltd Full timeWe’re looking for an experienced Trainer to join our team at Voitekk Softsol Pvt. Ltd. **Position Purpose** : Deliver training to existing and newly hired employees to prepare for essential duties and tasks. **Responsibilities**: **>>**Delivery of soft skills and communication skills training for new hires and existing employees **>>**Monitor and...
-
Functional Trainer
6 days ago
Thane, India Taggd Full timeTraining and Development: The Process Trainer should have a solid understanding of training and development methodologies, adult learning theories, and instructional design principles. They should be able to design and deliver effective training programs that meet the needs of different learning styles and levels of experience. - Shipping Industry Knowledge:...