Client Success- Display Ads

2 weeks ago

Noida Uttar Pradesh, India Xapads Full time

**JOB/COMPANY SUMMARY**:
Born in India, built for the world — Xapads is a 20-year-strong programmatic force with offices in New York, London, Dubai, Singapore, Jakarta, and more. We’re not just present in global markets — we’re making waves. With our in-house platforms like Xerxes (Mobile 1st Performance DSP), Xaprio (Mobile & Web DSP) and Unwire (CTV DSP), we empower 200+ leading brands and agency partners, including GroupM, Publicis, OMD, and Dentsu.

Our supply operations span across Banner, Native, Video, In-App, CTV, and Web — and we pride ourselves on quality, scale, and speed. Backed by deep integrations with top-tier publishers, OEM,s and App Developers.

Recognized as a Great Place to Work for four consecutive years and ranked among the Top 100 Companies for Women, we believe in building not just careers, but legacies.

**ABOUT THE JOB**:
As a Client Success Manager for Display Ads at Xapads Media, you'll be the main contact for clients, bridging communication between clients, the agency, and internal teams. You'll keep communication channels open, sharing campaign updates, insights, and optimization recommendations. Your role also involves establishing strong client relationships and guiding them to success using the DV360/DCM platform, offering strategic advice and support to enhance campaign performance and achieve business goals.

**ROLES AND RESPONSIBLITIES**:
1. Collaborate with clients to understand their business objectives, target audience, and key performance indicators (KPIs)

2. Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.

3. Develop strategic advertising plans aligned with client goals, leveraging DV360/DCM capabilities to maximize campaign effectiveness.

4. Oversee campaign setup, optimization, and performance monitoring, implementing ongoing optimizations to improve ROI and meet KPIs.

5. Analyse campaign performance data to derive actionable insights and recommendations for optimization.

6. Prepare and present comprehensive campaign reports, highlighting key metrics, insights, and areas for improvement and for upsell opportunities.

7. Collaborate with internal teams to develop custom reporting solutions tailored to client needs.

8. Coordinate with client for timely closure of billing numbers and payments.

**QUALIFICATIONS AND SKILLS**:
-**
**Minimum 4+ years of experience in digital advertisement, with a focus on display advertising.

- Deep understanding of Display ads / Display Campaigns like CPM, CPC, Display, Video, Audio, CTV campaigns.

- Proven track record of managing successful display advertising campaigns and driving results for clients.

- In-depth understanding of the tools like DV360 & DCM.

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