Customer Support Executive

1 week ago

Navi Mumbai, India Just in time Full time

We are looking for a customer support representative with on call sale and after sale support to join our team and provide excellent service to our clients. As a customer support representative, you will be responsible for generating leads, contacting potential customers, presenting our products and services, and closing deals and provide excellent service to our clients. As a customer support representative, you will be responsible for:
**Responsibilities**
- Providing information about our products, services, features, pricing, and policies to customers and potential customers.
- Escalating complex or technical issues to the appropriate department or supervisor for further assistance.
- Following up with customers to ensure their satisfaction and loyalty.
- Documenting customer interactions and feedback in our omnichannel system and generating reports as needed.
- Collaborating with other team members and departments to improve customer experience and achieve company goals.

**Requirements**:
To be successful as a customer support representative, you should have:

- A high school diploma or equivalent. A bachelor's degree or relevant certification is a plus.
- At least one year of experience in customer service, sales, or a related field.
- Excellent communication, listening, and problem-solving skills.
- Proficiency in Microsoft Excel and any omnichannel platform.
- Proficiency in languages English, Hindi any other language is bonus.
- A positive, friendly, and empathetic attitude towards customers and colleagues.
- A willingness to learn new skills and adapt to changing situations.
- A flexible schedule and availability to work shifts, weekends

**Salary**: ₹18,000.00 - ₹24,000.00 per month

Schedule:

- Day shift

Work Location: In person

  • Customer Support Executive

    6 hours ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    3 weeks ago

    Navi Mumbai, India Rigved Technologies Full time

    Job Title: Customer Support Executive Location: Kanjurmarg Employment Type: Contractual About the Role: We are seeking two Customer Support Executives on a temporary basis to manage call volumes arising from ongoing procurement activities. The selected candidates will play a key role in ensuring seamless customer experience and uninterrupted operations. Key...

  • Customer Support Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Rigved Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Support ExecutiveLocation: KanjurmargEmployment Type: ContractualAbout the Role:We are seeking two Customer Support Executives on a temporary basis to manage call volumes arising from ongoing procurement activities. The selected candidates will play a key role in ensuring seamless customer experience and uninterrupted operations.Key...

  • Customer Support Executive

    3 weeks ago

    Navi Mumbai, India Skillset Squad Full time

    Customer Support Executive Role Overview:Provide excellent customer support by handling inquiries, resolving issues, and ensuring a smooth customer experience. Key Responsibilities: Respond to customer queries via phone, email, or chat Resolve complaints efficiently and professionally Maintain a positive and empathetic attitude Keep records of customer...

  • Customer Support Executive

    6 days ago

    Navi Mumbai, Maharashtra, India Skillset Squad Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Customer Support ExecutiveRole Overview:Provide excellent customer support by handling inquiries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities:Respond to customer queries via phone, email, or chatResolve complaints efficiently and professionallyMaintain a positive and empathetic attitudeKeep records of customer...

  • Customer Support Executive

    10 hours ago

    Navi Mumbai, Maharashtra, India 1Point1 Full time ₹ 2,16,000 per year

    Customer Support Executive – Voice & Email (JFL UCR) Qualification: Minimum HSC Language: Good English communication Shift & Week Off: Rotational Salary: 18,000 in-hand Looking for someone who's quick, clear, and customer-focused.

  • Customer Support

    3 weeks ago

    Navi Mumbai, India Capital Placement Services Full time

    Requirement for Customer Support Executive. Supporting Key Account Executive and Handling DocumentationCoordinating with Customer and Handling Their Queries Regarding Any Issues.

  • Customer Support

    1 week ago

    Navi Mumbai, Maharashtra, India Capital Placement Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Requirement for Customer Support Executive. Supporting Key Account Executive and Handling DocumentationCoordinating with Customer and Handling Their Queries Regarding Any Issues.

  • Office Executive

    2 weeks ago

    Navi Mumbai, India My Research Support Full time

    Company DescriptionMy Research Support is a growing academic and research services company, supporting PhD scholars, researchers, and professionals in India and abroad. We provide guidance in research writing, publications, and academic communication.Role DescriptionThis is a full-time on-site role for an Office Executive (Research Support) located in...

  • Customer Support Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Hunt Mantra Full time ₹ 18,000 - ₹ 24,000 per year

    Airline Ticket bookingJob Title -Customer Support Executive Location -Turbhe 18,000 (Freshers) – 24,000 (Experienced) Shifts: Male – Rotational (24x7) | Female – Day shifts 6 Days Working | 1 Rotational Off Graduates & Undergraduates Required Candidate profileAssisting customers with their flight-related inquiries. Speaking with customers over calls,...