Call Center Executive(Marathi, Tamil)
1 week ago
**Job Responsibilities:
- **
- Answer incoming calls and respond to customer queries in a timely and courteous manner.
- Make outbound calls to customers for feedback, verification.
- Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed.
- Maintain accurate records of customer interactions using CRM tools.
- Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks.
- Stay up-to-date with company products, services, and policies.
- Adhere to call center scripts, compliance standards, and internal guidelines.
**Preference:
- Male/Female(Tamil and Marathi)**
**Qualification:
- Any Graduate**
**Skill:
- Strong phone and verbal communication skills**
**Experience:
- 1 Year**
**Salary:
- 13,000 - 16,000(PM)**
**Location:
- Raipur**
**Contact:
- 62654 61898**
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 6265461898
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