Bell Boy/valet Driver

**Le Pondy - A Unit of Joy’s The Beach Resort Pvt Ltd**

**Le Pondy** is a premium beach resort located in the picturesque coastal town of **Puducherry**, blending French colonial charm with contemporary luxury. Known for its **pristine beach views, exquisite hospitality, and world-class amenities**, Le Pondy offers a tranquil retreat for guests seeking relaxation and indulgence. With luxurious accommodations, a fine selection of restaurants, a rejuvenating spa, and top-notch service, the resort is a preferred destination for both leisure and business travelers.

As part of **Joy’s The Beach Resort Pvt Ltd**, Le Pondy is committed to delivering exceptional guest experiences with warm hospitality, attention to detail, and a deep respect for local culture and traditions.

**Job Description - Bell Boy / Valet DriverDepartment**: Front Office**Reports To**: Front Office Manager / Duty Manager**Location**: Le Pondy, Puducherry**Job Summary**:
The **Bell Boy/Valet Driver** plays a crucial role in ensuring a seamless and welcoming experience for guests. Responsible for assisting with luggage, escorting guests to their rooms, and handling valet parking services, the role requires a customer-focused attitude and a professional approach to guest service.

**Key Responsibilities:Guest Assistance**:

- Warmly greet guests upon arrival and departure.
- Assist with luggage handling and ensure prompt service.
- Escort guests to their rooms and provide a brief overview of room features.
- Offer assistance during check-in and check-out, ensuring a smooth process.
- Provide information on resort facilities, local attractions, and transportation options.

**Valet Parking Duties**:

- Safely park and retrieve guest vehicles with the utmost care.
- Maintain a **logbook** for all valet transactions, including time, vehicle details, and guest information.
- Conduct a quick inspection of vehicles for any existing damage before parking.
- Follow all traffic rules and safety guidelines while driving guest vehicles.
- Ensure vehicles are returned promptly and in the same condition as received.

**General Duties**:

- Maintain a clean and organized lobby and luggage storage area.
- Deliver newspapers, parcels, and messages to guest rooms as needed.
- Coordinate with the Front Office team to manage guest requests efficiently.
- Assist guests with transportation needs, such as calling taxis or arranging shuttle services.
- Support in emergency situations, including evacuations if necessary.

**Requirements**:

- **Education**: Minimum 10th/12th pass or equivalent.
- **Experience**: 1-2 years of experience in a similar role preferred (hotel/resort background advantageous).
- **Skills & Competencies**:

- **Excellent communication skills** in English and regional languages (Tamil, Hindi preferred).
- **Strong customer service skills** and a warm, friendly demeanor.
- **Ability to handle luggage** and assist guests with care.
- **Driving skills with a valid four-wheeler license (LMV).**:

- Basic knowledge of vehicle handling and maintenance is an added advantage.
- **Personal Attributes**:

- Well-groomed, polite, and professional appearance.
- Ability to work under pressure and handle multiple tasks efficiently.
- Positive attitude and willingness to go the extra mile for guest satisfaction.

**Work Conditions**:

- **Shift-based role**, including weekends and public holidays.
- Requires standing for extended periods and lifting luggage.
- Outdoor exposure while assisting guests with vehicles.

Pay: ₹13,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person

Application Deadline: 28/02/2025