Telesales Executive

2 days ago

Ernakulam, India Hygiene Fresh Full time

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Client Handling Customer Interaction Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Handle grievances to preserve the company s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of MS Office
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English/ Malayalam / Hindi
- Excellent communication and interpersonal skills
- Excellent Convincing skills, Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

Pay: Up to ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales: 1 year (preferred)

**Language**:

- English (preferred)

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