Trainer

1 week ago

Mumbai Maharashtra, India My Corporate Jobs Full time

**Designation**: Trainer **Location**: Airoli, Mumbai **Role Description**: 1. Would be responsible for conducting on boarding, refresher and continual training program for front line and managerial workforce 2. Would be required to adhere to internal training and documentation processes 3. Risk Mitigation a. Risk Evaluation by conducting periodic audits b. Process Documentation / Update [BPD, Checklist, Metadata, Training Docs, SOP] c. Change Management - floor employees 6. Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters and Provide Coaching & Feedback to enhance agent performance 7. Participate in calibrations to ensure consistent scoring & feedback delivery approach 8. Keep the reps updated on new process changes/updates, improvement initiatives. Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points 9. Evaluating effectiveness of training & development programs, formulating and reviewing training strategy and determining appropriate instructional methodologies and formats 10. Providing guidance and leadership to staff in accordance with specified program objectives 11. Mapping business requirements and coordinating with stakeholders in developing and implementing processes in line with the preset guidelines 12. Monitoring the overall functioning of processes and implementing adequate measures to maximize both internal and external customer satisfaction levels 13. Handling new business transitions.Ensuring closure of all KM related deliverables which includes creation of SOP, creation of training plan, training content and assessments, creation of processes required to be followed, creation of project plan for effective knowledge transfer and ensuring smooth knowledge transfer from client to new hire batches 14. Designing various processes to drive governance for various KM deliverables 15. Willing to conduct TTT for the trainers and contribute in overall development of the team **Essential skill-set required**: 1. Excellent communication skills (both verbal and written) 2. Analytical Thinking and Problem Solving 3. Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio 4. Willing to take charge and initiative as per business requirements **Work experience required**: **Qualifications**: Graduate or above **Job Types**: Full-time, Permanent **Salary**: ₹500,000.00 - ₹650,000.00 per month Schedule: - Day shift - Evening shift - Monday to Friday - Morning shift - Night shift - Rotational shift - UK shift - US shift **Education**: - Bachelor's (preferred) **Experience**: - Trainer: 3 years (preferred) - Over all: 5 years (preferred) **Language**: - English (preferred) Work Location: In person

  • Sales & Outreach Executive

    7 days ago

    Mumbai, Maharashtra, India Trainer Collective Full time

    **About Trainer Collective**: Trainer Collective is a leading learning and development company dedicated to empowering individuals through high-impact programs on life skills, emotional intelligence, and professional trainer certifications. Our flagship courses like _Train the Trainer_ and _Master Social & Emotional Intelligence_ help people build meaningful...

  • Zonal Trainer

    1 week ago

    Mumbai, Maharashtra, India Urban Company Full time

    **Job Summary**: We are seeking an experienced and skilled Zonal Trainer to join our team at Urban Company. As a Zonal Trainer, you will be responsible for curating content to teach partners vocational skills, training trainers, and ensuring adherence to basic requirements. Your primary goal will be to enhance the skills and knowledge of our partners and...

  • Zonal Trainer

    1 week ago

    Mumbai, Maharashtra, India Urban Company Full time

    **Job Summary**: We are seeking an experienced and skilled Zonal Trainer to join our team at Urban Company. As a Zonal Trainer, you will be responsible for curating content to teach partners vocational skills, training trainers, and ensuring adherence to basic requirements. Your primary goal will be to enhance the skills and knowledge of our partners and...

  • Bpo Trainer

    2 weeks ago

    Mumbai, Maharashtra, India Humaniquee Full time

    Process Trainer Experience - 1 Year As Trainer ( General Insurance Process ) Location - Airoli Salary - 25k to 30k Inhand Qualification - HSC Immediate Joiner Process Trainer - ICICI Securities NISM Derivatives 8 Certified Location - Thane Salary - 40k Immediate Joiner Pay: ₹25,403.50 - ₹28,876.20 per month **Benefits**: - Provident...

  • Yoga Trainer

    2 weeks ago

    Mumbai, Maharashtra, India Ambar Aerobics Full time

    **Job Title**: Receptionist / Aerobics Trainer / Yoga & Power Yoga Trainer **Location**: Between Malad and Dahisar, Mumbai (Multiple Branches) **Company**: Ambar Aerobics **Job Overview**: Ambar Aerobics is expanding its operations and looking to hire dynamic individuals for their upcoming branches located between Malad and Dahisar. We are seeking...

  • IT Trainer

    1 week ago

    Mumbai, Maharashtra, India Trycatch Classes Full time

    **Job Role: Full Stack Developer and Trainer** **Responsibilities**: - Conducting training for fresher & graduates as trainer (Offline/Online) - Strong Knowledge of HTML-CSS & Javascript. - Willingness to learn new technologies. - Revising technical training programs according to Industry Standards - Good communication and presentation skills - Monitor...

  • Trainer

    3 weeks ago

    Mumbai, Maharashtra, India Amazon Full time

    DESCRIPTION The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building The Trainer assists in driving the success training plans and supporting the...

  • Trainer

    5 days ago

    Mumbai, Maharashtra, India Wipro Limited Full time

    Mumbai, India - DOP - 3059333 **Job Description**: **Role Profile** **Trainer** **Role Definition** The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and...

  • Process Trainer

    2 days ago

    Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time

    Process Trainer background: Banking financial services and insurance experience: minimum 1 year of experience in tele sales bpo, also experience as process trainer. Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Weekend availability Supplemental Pay: - Performance bonus Work Location: In person

  • Trainer

    1 week ago

    Bandra, Mumbai, Maharashtra, India Arena by Vivaan Parashar Full time

    Exciting Job Opportunity: Trainers for Personality Development / Speech and Drama The Arena by Vivaan Parashar is seeking passionate and dedicated individuals to join our team as trainers for Personality Development / Speech and Drama. This is a fantastic opportunity to mentor and groom young minds, helping them build confidence, communication skills, and a...