
Advisor Voice Rcc b
2 weeks ago
Posted Date 09 Sep 2025
- Function/Business Area Customer Service
- Location Indore 1 - Rajwada
- Job Responsibilities 1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
- Education Requirement 10 + 2 / Graduation degree in any discipline
- Experience Requirement 6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
- Skills & Competencies 1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
- **Location Map : Indore 1 - Rajwada
-
Advisor Voice Rcc b
2 weeks ago
Bhopal, Madhya Pradesh, India Reliance Jio Infocomm Limited Full timePosted Date 09 Sep 2025 - Function/Business Area Customer Service - Location Bhopal 3 - Hosangabad Road - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all...
-
Advisor Voice
1 week ago
Bhopal, Madhya Pradesh, India Reliance Jio Infocomm Limited Full timePosted Date 07 Aug 2025 - Function/Business Area Customer Service - Location Bhopal 3 - Hosangabad Road - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all...
-
Advisor Voice
2 weeks ago
Kolar Road, Bhopal, Madhya Pradesh, India Reliance Jio Infocomm Limited Full timePosted Date 09 Sep 2025 - Function/Business Area Customer Service - Location Bhopal 1 - Kolar Road - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all...
-
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 315131 We are currently seeking a Network-Voice/Collaboration - Network Convergence Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Exp IP Telephony (Cisco, Avaya, Genesys etc) Cloud and OnPrem Solutions CUCM, Cisco Unity, Expressways, Voice Gateways, CUBE etc Knowledge of Protocols SIP, MGCP, H323, TCP/IP Provide...
-
Customer Care Executive
2 weeks ago
Civil Lines, Bareilly, Uttar Pradesh, India Kepler Voice Full time**Company**: Kepler Voice International BPO **Job** **role**: Customer Care Executive-Outbound (Financial Advisor) **Skills**: Fluency in English Communication, Computers basics **Salary**: 10k to 20k + (incentives and perks on top) Work from the office. No work from home available. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...
-
Us Automobile Sales Advisors
2 weeks ago
Noida, Uttar Pradesh, India OnlineInfatuation Full timeProfile: International Auto Spare Parts Sales Advisor Location: Noida Sec 63 Shift: US Shift **Salary**: Up to 25,000/- to 45000/- plus incentives **IMMEDIATE JOINERS ARE REQUIRED.** **NO CABS NO MEALS** **Min 1 year Experience in sell the used engine and transmission mandatory.** **Responsibilities**: - **Sell the used auto engine and transmission...
-
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 309187 We are currently seeking a Network-Voice/Collaboration - Network Convergence Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Three years or more of relevant experience or equivalent combination or education and work experience - VXML, CVP, ICM, CUCM, CUBE - Knowledge of various speech engine capabilities and tuning...
-
Sales Executive
1 week ago
Indore, Madhya Pradesh, India SWEN Services Full time**Location **: Indore **Position **: Sales Executive **Call on: 7048809577 **A. Key Responsibility**: - To recruit a team of Insurance Advisors as per the corporate strategy. - To ensure and maintain levels of productivity as prescribed. - To focus on and develop various business segments as per the sales strategy. - To train IAs with the help of...
-
Team Lead/SME – Inbound Voice Process
2 weeks ago
Indore, Madhya Pradesh, India 2coms Full timeTitle: Team Lead – Inbound Voice Process (Customer Support)Location: IndoreShift: US Shift (Fixed)We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support.Key Responsibilities:Manage and lead a team of 15+ customer support executives.Monitor performance, ensure SLA adherence, and maintain...
-
Customer Support – Voice
2 weeks ago
Indore, Madhya Pradesh, India VySystems Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Description,Title: Customer Support – Voice (US Process)Location: Indore (Work from Home post-training)Employment Type: Full-timeShifts: Night Shift (US Hours)Relocate to Indore also preferWork Mode:Training Phase (4–5 weeks): Work from OfficePost Training: Work from HomeWe are hiring enthusiastic and customer-focused professionals for the role...