Client Service

Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. - Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. - Excellent customer service skills that ensure client...

Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests. Keep records of customer interactions and transactions, recording details of inquiries, complaints,...

**Client Relationship Management**: Build and maintain strong relationships with clients to understand their event goals and objectives. Act as the main point of contact for clients, addressing inquiries, concerns, and providing regular updates. **Project Planning and Coordination**: Collaborate with clients to define event requirements, objectives, and...

Client Servicing & Relationship ManagementBuild trusted relationships with assigned clients and act as their primary point of contact.Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.Understand client business goals and suggest relevant solutions to help them achieve better results.Share product/service...

**Client Relationship Management**: Build and maintain strong relationships with clients to understand their event goals and objectives. Act as the main point of contact for clients, addressing inquiries, concerns, and providing regular updates. **Project Planning and Coordination**: Collaborate with clients to define event requirements, objectives, and...

**Client Relationship Management**: Build and maintain strong relationships with clients to understand their event goals and objectives. Act as the main point of contact for clients, addressing inquiries, concerns, and providing regular updates. **Project Planning and Coordination**: Collaborate with clients to define event requirements, objectives, and...

To achieve the business targets given/accepted using a combination of servicing existing clients and generating new business - To sell the concept and to negotiate the cost - To make presentations based on the briefs received. - To understand the client’s communication needs - planning and conceptualizing the Event Plan. - To be a client’s interface - To...

Client Servicing Experience Range: Minimum hands-on experience of 4+ years in managing clients’ media expectations Location: Delhi Job description: - Workcloselywithclientteamtounderstandtheclientbusiness strategy,plans &requirements - BasicunderstandingofTrackingmechanismfromGoogle,FB, andprogrammatictool - Shouldhaveasolution-based approach -...

To be Responsible for individual targets by way of servicing the event needs of the existing clients & upselling to them. - To ensure seamless client interfacing and project management, with a focus on the timely completion of interim and major deadlines. - To contribute to the analytical and creative thought process in new business development pitches and...

**Client Relationship Management**: Build and maintain strong relationships with clients to understand their event goals and objectives. Act as the main point of contact for clients, addressing inquiries, concerns, and providing regular updates. **Project Planning and Coordination**: Collaborate with clients to define event requirements, objectives, and...