Executive Cs

2 weeks ago

Kolkata, India NSH Solutions Pvt Ltd Full time

**Process Optimization & Compliance**
- Handling ocean import for various LCL & FCL shipment for west zone.
- Strong customer service focus to support internal and external business partner.
- Responsible for coordinating and key contact with internal and external service providers, i.e., Aptiv Components, Suzuki Motors, Ingram Micro, Ageis infoware, Rashi Peripherals, Lenovo, Godrej & Boyce, Pentair India Etc.
- Reporting to Manager in managing update about Timeliness and accuracy.

**Communication and Documentation**
- Coordinate with customer, Sales team, inter-branch operation and shipping line.
- Co-ordinated origin branches to ensure for cargo readiness and shipping line schedule.
- Provide the status of shipment day-to-day basis to customers.
- Timely filed manifest on ODEX as per sea import manifest rules and customer

**requirement.**
- Timely & accurate invoicing to customers.
- Follow-up with customer and finance department regarding outstanding payment status.

**Escalation Management & Issue Resolution**
- Guide operation, billing and DO department for customer requirement and newupdate in process.
- Quality assurance process development, roll out, implementation and adherencemanagement.

**Reports**
- Outstanding invoice reports.

**Salary**: ₹600,000.00 - ₹700,000.00 per year

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 5 years (preferred)
- total work: 5 years (preferred)

**Speak with the employer**
+91 9136662625

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