Financial Counsellor

21 hours ago

Hyderabad Telangana, India Ankura Hospital for Women & Children - Uppal Full time

**Role & responsibilities**:

- Act as a one point contact to expectant mother. Liaise between consultant and expectant mother in scheduling trimester check up's, investigations and follow up till delivery admission & discharge.
- Explain Birth Packages & Services (Value Added Services).
- Responsible for providing financial estimates to the patient as per package & insurance tie ups.
- Coordinating with the consultants on maternity & gynec package amounts.
- Fortnightly meeting with marketing team to share EDD and gynec procedure data Counseling & follow up of non converted patients from OP to IP.
- Tracking of leads - call center, walk in, scan leads, marketing leads, in house consultant leads.
- Audit of follow up calls & updation in prescribed template/tracker on a daily basis.
- Coordinate with fetal medicine PRE for scan lead updation.
- Maintain weekly and monthly tracker of call enquiries.
- Report conversion rates to unit admin on a weekly basis.
- Root cause analysis for non conversion.
- Actively participate & contribute to the meetings related to obg treatment packages.
- Performs root cause analysis of each complaint & suggest solution in discussion with Manager & med director
- Timely escalate any issue to the 9M Manager /Med director.
- To escort patient on a facility tour Co ordinating with service providers for other value added services like yoga, baby shower, new born photo shoot, cake cutting and other mother and baby related activities.
- Counsel & explain each detail to the patient related to treatment & financials along with acknowledgement of the same from patient
- Coordinate with the patient on any planned events/Promotional activities - Yoga, physiotherapy & lactation.
- Address any patient / Attendant, grievances, complaints & maintain tracker of the same.
- Take regular feedback/ google reviews from each patient in a structured format & discuss with unit admin/9M manager Med director.
- Coordinate with IP PRE for room readiness for customer to have facility visit.
- To track & maintain record of all patient concerns & resolving the same.
- Submit monthly report of VAS
- To coordinate with Gynaec Patient as per the requirement from admission to discharge.
- Minimum Qualifications: Graduate / MHM / MHA
- Technical Qualifications Computer Knowledge.
- Minimum - 3 to 6 years experience in Hospital as Financial Counsellor
- Able to speak local language, English and Hindi
- **Work Location**: Plot No.1-18, Ghatkesar Road Raghavendra Nagar Narapally, opp. to big bazaar, Uppal, Hyderabad, Telangana - 500039.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

  • Financial Counsellor

    3 days ago

    Jubilee Hills, Hyderabad, Telangana, India Proactive for her Full time

    Financial Counsellor -Fertility Centre Counselling clients Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Work Location: In person

  • Financial Counsellor

    2 weeks ago

    Hyderabad, Telangana, India Krishna Institute Of Medical Sciences Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    Hello,Greetings from KIMS Hospitals We are looking for Financial Counsellor / Biller with Hospital Experience.Role : Counsellor / Biller (Cash / Credit)Experience : Min One YearQualification : GraduationLocation : SecunderabadInterested please share resume / references can also be shared on whats app NO CALLS PLEASE)Thanks & RegardsKiranTeam HR

  • Financial Counsellor

    1 week ago

    Hyderabad, Telangana, India Apollos Partners Full time

    We are looking for the Financial Counsellor to work for Hospital Qualification: Any Graduate Experience: 3 to 6yrs (Counselling the Patients on Financials) Location: Jubilee Hills **Responsibilities**: Single point of contact for Explaining the packages, Addressing the issues, Booking the Appointments with Doctors, Financial Counselling Pay:...

  • Hiring Student Counsellor

    3 days ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time

    **Job description** **Edify World School Balapur, Hyderabad is Hiring Student Counsellor.** - Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options. - Address inquiries and concerns related to the admissions process. - Collaborate with academic departments to ensure accurate...

  • Hiring Admission Counsellor

    21 hours ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time

    **Greetings!!** **Edify School Medchal Hyderabad is hiring Admissions Counsellor.** - **Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options.**: - **Address inquiries and concerns related to the admissions process.**: - **Collaborate with academic departments to ensure...

  • Hiring Admission Counsellor

    4 days ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time

    **We Are Hiring! - Admission Counsellor for Edify School Medchal, Hyderabad.** **Location: Edify School, Medchal** **Experience: 1-5 years in a similar role with reputed CBSE / CAIE schools** **Key Responsibilities**: - **Guide prospective students and parents on academic programs, career pathways, and financial aid options.**: - **Address queries and...

  • Financial Counsellor/ Patient Relations Executive

    4 days ago

    Hyderabad, India Apollos Partners Full time

    We are looking for the Financial Counsellor - Female Qualification: Any Graduation. Experience: 3 to 6yrs Location: Jubilee Hills **Responsibilities**: SPOC from Admission to Discharge of the patient Explain the packages and services provided Help in smooth functioning of branch and proper care to patients Pay: ₹25,000.00 - ₹30,000.00 per...

  • Study Counsellor

    1 week ago

    Hyderabad, Telangana, India ISRAELITES SHOPPING NETWORK PVT LTD Full time

    An overseas education counselor advises and guides students interested in pursuing studies outside their home country. They help students research, choose, and prepare for programs that best suit their needs Looking for Sr. Counsellor UK, Europe, and USA Roles and Responsibilities 1. Personalized Counselling: Guiding students through study abroad program...

  • School Admission Counsellor

    20 hours ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time

    **Edify World School Shamshabad and Pedda Amberpet, Hyderabad is hiring Admission Counsellor with 1- 5 years of experience in similar role with reputed CBSE / CAIE schools.** - Provide guidance to prospective students and their parents regarding academic programs, career opportunities, and financial aid options. - Address inquiries and concerns related to...

  • Financial Counsellor

    6 days ago

    Hyderabad, Telangana, India Ankura Hospital for Women & Children AS Rao Nagar Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Role & responsibilities :Act as a one point contact to expectant mother. Liaise between consultant and expectant mother in scheduling trimester check up's, investigations and follow up till delivery admission & discharge.Explain Birth Packages & Services (Value Added Services).Responsible for providing financial estimates to the patient as per package &...