Hindi Customer Care Executive

2 weeks ago

Marathahalli Bengaluru Karnataka, India Victaman Services Pvt Ltd Full time

1. Manage large amounts of incoming phone calls

2. Generate sales leads

3. Identify and assess customers’ needs to achieve satisfaction

4. Build sustainable relationships and trust with customer accounts through open and interactive communication

5. Provide accurate, valid and complete information by using the right methods/tools

6. Meet personal/customer service team sales targets and call handling quotas

7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

8. Keep records of customer interactions, process customer accounts and file documents

9. Follow communication procedures, guidelines and policies

**Salary**: ₹17,797.93 - ₹22,657.10 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Marathahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- Technical support (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 6381586662

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