Operation Executive
4 days ago
The Client Service specialist is the engine of VS TRANS LOJISTIK LLP Utilizing a high energy approach, the CSs will clearly identify current customer / overseas agent needs for our service and how they can benefit from partnering with VS TRANS on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry experience, and UG/PG coursework preferred.
Duties and Responsibilities:
- Manage current customer accounts.
- Deal with a high volume of international Clients.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers / agent and set up shipments as required by customers / agent.
- Excellent multitasking skills within their work space as well.
- Be a professional representative of our company that other employees look up to.
- Submit a report of day to day shipment status.
- Handling booking and obtaining booking confirmation from carriers.
Job Requirements:
- High quality written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability
- Problem solver
- Ability to work in teams and open to others views
- Show respect toward others with cultural differences
- Quality decision making
- MBA WITH IB PREFFERED
- EXPERIENCE IN BANKING OR OTHER CUSTOMER DEALING SECTOE PREFERRE
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
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