Sme Tier1 Mobility Volte

4 days ago

Pune, India CIEL HR Full time

Job Opening with a British multinational telecommunications company. Its Global Enterprise division provides telecommunications and IT services to corporate clients in 150 countries.

Experience: 10Years

Location: Pune

**Job Description**:
Core Experience

Should have worked at least 3 years in NOC environment, and have
understanding of and experience of key KPIs such as MTTR, SLA and TT
resolution etc
Highly logic driven approach, Confident attitude blended with Excellent
troubleshooting skills & end to end knowledge of Switch core, IMS Core,
Signalling system & end to end call flows. Working knowledge of protocols
like H.248, SIP, DIAMETER, running on all interfaces.
Having good knowledge on Linux.
.Proven hands-on knowledge of individually resolving IMS Network related
Problem.
Understanding of IMS KPIs & KPI tools knowledge preferred i.e. Mycom,
SevOne
Human Traits:
a. Highly logical, Extremely focussed, Confident, Sharp minded,
Time bound, Result oriented.

Job Purpose SNOC is centralized Network Operation center responsible for FCAPS for VIL
PAN India network across all technologies and domains through highly skilled
People, well stitched Processes & state of the art Tools.
IMS Core being the most important service critical technology domain with
unparalleled focus of organization & going through rapid technological changes
over the span of time, INM is one of the most essential functions working across
domains to achieve SNOC objectives of:
Maximize Service and Network availability.
Enhance customer experience

To achieve the objective, needs to
Provide expert level (Level 1& 2) support for the critical incidents
happening in the network.
Ensure Corrective and Preventive actions through incident management.
Conserve and disseminate Knowledge acquired.

Skills: IMS KPIs

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