Sales Associate

15 hours ago

Mohali Punjab, India Mahogany Home Full time

As a Sales Executive for our furniture store, you will be responsible for promoting and selling our wide range of furniture products in-store. You will engage with customers, understand their needs, and offer tailored solutions, ensuring a high level of satisfaction while meeting your sales targets.

Key Responsibilities:

- Sales and Business Development:

- Achieve monthly, quarterly, and annual sales targets.
- Develop new business opportunities and maintain relationships with existing clients.
- Promote furniture products and related accessories to individuals, interior designers, and businesses.
- Customer Service:

- Assist customers in selecting products based on their preferences, needs, and budget.
- Provide detailed product information and explain features, benefits, and warranty options.
- Resolve customer complaints or issues in a professional and timely manner.
- Product Knowledge:

- Maintain up-to-date knowledge of the product range, including new arrivals, trends, and pricing.
- Demonstrate product features and benefits in-store or via virtual consultations.
- Sales Administration:

- Process orders, sales contracts, and returns efficiently and accurately.
- Track inventory levels and communicate with stock management teams to ensure product availability.
- Marketing and Promotion:

- Participate in in-store and online promotions or events.
- Upsell and cross-sell products to maximize revenue.
- Collect feedback from customers to improve products and services.
- Reporting:

- Track sales performance and report regularly to sales managers or higher-ups.
- Identify trends and suggest strategies to increase sales or improve customer satisfaction.

Key Skills and Qualifications:

- Experience: Proven sales experience, preferably in the furniture or home goods industry.
- Customer Service Skills: Excellent communication and interpersonal skills with the ability to build relationships.
- Product Knowledge: Ability to understand and articulate the features and benefits of various furniture styles and materials.
- Sales Skills: Strong negotiation skills and the ability to close deals effectively.
- Technical Skills: Familiarity with sales software, CRM systems, and inventory management.
- Education: High school diploma or equivalent; a degree in business, marketing, or related fields is a plus.

Work Environment:

- Retail stores, showrooms, or offices.
- Occasional travel for client meetings or trade shows may be required.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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