Sales Counselor

2 days ago

Jaipur, India Mee 2 Bee Full time

Jaipur, RJ, India
Rs 400,000.00 - 480,000.00 (Indian Rupee)

Job Openings
Sales Counselor

About the job Sales Counselor

**Responsibilities and Duties**:

- Manage phone calls and provide responses to all maintaining high quality of services and performance standards.
- Facilitate sales of all services according to company and client requirements.
- Coordinate with customers and avoid any discontinuation from his or her end.
- Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.
- Administer all customer complaints and ensure timely resolution within required guidelines.
- Supervise all unresolved compliant for sales.
- Perform troubleshoot on all customer service issues and schedule all field service calls as required.
- Manage and process and correspondence with customers.
- Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.
- Prepare all new contracts and handle all incoming calls for same.
- Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.
- Perform all follow up for all outbound calls.
- Supervise all on line chat sales calls for clients.
- Ensure optimal level of client satisfaction at all times and process all orders on phone.

**Required qualifications and skills**:

- Graduation (with English Medium)
- 2+ years’ inside sales experience (incoming call preferred)
- Excellent verbal communication skills and telephone manner
- Familiarity with Windows operating systems
- Knowledge of event ticket registration software a plus
- Proven track record of successful sales experience preferred

**(Location : Jaipur)

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