System Administrator- L2

2 weeks ago

Gurugram Haryana, India Sysnet Global Technologies Pvt.Ltd Full time

**Key Responsibilities**:

- Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.)
- Threat detection and remediation with complete ownership
- Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights
- Regular Patch and signature updates
- Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure.
- Coordination with all Panasonic domain companies
- Maintain Weekly status reports, Incident and request resolution logs & Configuration change documentation.

**Required Skills & Qualifications**:

- Certified and experienced in Trend Micro endpoint and server security solutions
- Minimum 6-8 years of relevant experience
- Should have exposure to handling mid-to-large enterprise environments

**Preferred Certifications**:

- ** Trend Micro Certified Professional for Vision One / XDR**:

- ** Trend Micro Certified Professional for CREM**:

- ** CompTIA Security+** _(optional but desirable)_
- Good foundation for cybersecurity practices
- ** ITIL Foundation v4** _(optional but useful for process alignment)_

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