Customer Care Executive

2 weeks ago


Rajarhat Kolkata West Bengal, India Knight learning solutions Full time

**Hiring Now: Customer Support Executive (Voice ) for Tech M**:

- Location_: Tech Mahindar, Kolkata (Work from Office)
- Eligibility_: 12th Pass and Above | Freshers Welcome

**Role**: Customer Support Executive (Voice )

**Responsibilities**:

- Handle customer queries via calls.
- Assist with product, order, and service-related concerns
- Maintain professionalism and accurate information sharing
- Ensure a positive customer experience

**Requirements**:

- Good communication skills in **English and Hindi**:

- Typing speed of **30 words per minute** with **90 percent accuracy**:

- Comfortable handling both voice and chat support
- Willing to work in **24x7 rotational shifts**:

- Ready to work **5 days a week** with **2 rotational week offs**:

- No planned leaves allowed for the **first 3 months**:

- Should not have appeared for any interview with this process in the last 3 months

**Shift Details**:

- Total duration**:10.3 hours/day** (including 45 min break)
- Actual working time**:9.45 hours/day**

**Salary**:

- ₹15,000 to ₹17,000 CTC per month (Fixed Salary - No Incentives)
- Salary starts from **Day 1 of joining**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

**Location**:

- Rajarhat, Kolkata, West Bengal (required)

Work Location: In person



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