Telesales Executive

6 days ago

Kolkata West Bengal, India Ashika Stock Broking Full time

**Job Location**:Kolkata

**About Us**:
Ashika is a financial services firm that offers services comprising of Retail broking, lending, investment banking, wealth management and alternative investment funds. As a forward thinking organization, Ashika believes in prioritizing the well-being and professional development of its employees as a foundation of its success. Through the increased customer satisfaction and the belief in growing and sharing with our clients, Ashika has been able to become one of India’s principal retail financial services Groups.

**Job Summary**:
As a Trade Activation Executive, you will play a crucial role in activating their trading accounts. You will work closely with clients to guide them through the trading & investment process, address their queries, and ensure a seamless experience as they begin their investment journey with Ashika.

**Key Responsibilities**
- **Trade Activation and Support**:
Educate clients on using Ashika’s trading platforms and tools.

Assist clients in placing their first trades and understanding the basic functionalities of the platform.

Encourage inactive clients to resume trading activities by providing support and guidance.
- **Client Relationship Management**:
Proactively reach out to clients to understand their trading preferences and requirements.

Build trust and ensure client satisfaction by addressing their queries promptly.
- **Compliance and Reporting**:
Adhere to all regulatory and compliance guidelines during the client activation process.

Maintain records of client interactions, activation status, and reports for internal tracking.

**Qualifications**
- Educational Qualification: Bachelor’s degree in Any field.

**Experience**
- 0-2 years in customer support, sales, or account activation, preferably in the stock broking or financial services sector.
- Knowledge of stock markets, trading platforms, and financial instruments (preferred).
- Excellent communication and interpersonal skills.
- Problem-solving skills with a client-focused approach. Strong organizational and multitasking abilities

**What We Offer**

Competitive salary and performance-based incentives.

Training and development opportunities to enhance your financial and trading knowledge.

A collaborative work environment with a focus on professional growth.

Opportunity to work with a reputed brand in the stock broking industry.

**Fixed Salary + incentives**

**Job Types**: Full-time, Fresher

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Bengali (preferred)

Work Location: In person

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