Spe-claims Hc

1 day ago


Chennai Tamil Nadu, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Oversee the claims processing workflow to ensure timely and accurate handling of healthcare claims.
- Collaborate with team members to resolve complex issues related to commercial insurance enrollment.
- Analyze Medicare enrollment data to identify trends and improve service delivery.
- Provide expert guidance on healthcare product features to enhance customer satisfaction.
- Develop and implement strategies to streamline claims processing and reduce turnaround time.
- Ensure compliance with industry regulations and company policies in all claims-related activities.
- Utilize advanced analytical skills to assess and improve claims processing efficiency.
- Communicate effectively with stakeholders to address and resolve claims-related inquiries.
- Maintain up-to-date knowledge of healthcare products and industry trends to support informed decision-making.
- Contribute to the development of training materials for new team members to ensure consistent service quality.
- Monitor and report on key performance indicators to drive continuous improvement in claims processing.
- Support the implementation of new technologies to enhance claims management capabilities.
- Collaborate with cross-functional teams to align claims processing with overall business objectives. Qualifications
- Possess strong analytical skills to evaluate and improve claims processes.
- Exhibit excellent communication skills in English for effective stakeholder interaction.
- Have a deep understanding of commercial insurance and Medicare enrollment procedures.
- Show ability to work independently in a remote setting and manage night shift responsibilities.
- Display a commitment to maintaining compliance with industry standards and regulations.

**Certifications Required**

Certified Professional in Healthcare Management (CPHM)


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