Tele Marketing Executive

2 days ago

Coimbatore Tamil Nadu, India Terra Tech Packs Full time

Job Title: Telecalling Executive

Company: Terra Tech Pack

Position Overview:
Key Responsibilities:
1. Conduct outbound calls to potential customers to introduce Terra Tech Packs' products and services.

2. Follow up on leads generated through various channels, including marketing campaigns, website inquiries, and referrals.

3. Provide information about product features, pricing, and promotions to potential customers.

4. Listen attentively to customer inquiries and concerns, and provide accurate and timely resolutions.

5. Maintain a high level of professionalism and customer service during all interactions with customers.

6. Update customer records and account information accurately in the company database.

7. Collaborate closely with the sales team to identify opportunities for upselling or cross-selling products and services.

8. Achieve individual and team targets for call volume, sales, and customer satisfaction.

9. Stay updated on Terra Tech Packs' product offerings, industry trends, and competitors' activities.

10. Participate in ongoing training and development programs to enhance product knowledge and sales skills.

Qualifications:
1. High school diploma or equivalent; Bachelor's degree preferred.

2. Proven experience in telemarketing, tele-sales, or customer service roles.

3. Excellent verbal communication skills with a clear and articulate speaking voice.

4. Strong persuasive skills with the ability to engage and influence customers effectively.

5. Ability to multitask, prioritize tasks, and manage time efficiently.

7. Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment.

8. Strong problem-solving skills and attention to detail.

9. Ability to work independently with mínimal supervision.

10. Previous experience in the packaging industry or related field is a plus.

**Job Types**: Full-time, Permanent

Pay: From ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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