Global Call Executive

4 days ago

Amritsar Punjab, India MKR Techsoft Pvt. Ltd Full time

**Job Summary**:
We are seeking a proactive and motivated **Global Call Executive** to handle international customer interactions and support our global outreach efforts. In this role, you will communicate with clients and prospects across various countries, ensuring high-quality service, promoting our offerings, and contributing to overall customer satisfaction and business growth.

**Key Responsibilities**:

- Make calls to international clients.
- Provide accurate information regarding products, services, or support issues.
- Generate leads and schedule follow-ups for the sales or support teams.
- Resolve customers/clients queries efficiently.
- Meet daily, weekly, or monthly call and conversion targets.
- Collaborate with internal teams to ensure seamless service delivery across regions.
- Stay updated with product knowledge and international market trends.

**Key Requirements**:

- Excellent verbal and written communication skills in English (additional languages are a plus).
- Fresher or experience in a telecalling, international BPO, or customer service role are acceptable.
- Basic knowledge of CRM tools.
- Strong interpersonal skills and ability to handle customer concerns with patience and diplomacy.

**Preferred Qualifications**:

- Bachelor's degree in Business, Communications, Marketing, or related field.
- Prior experience in international sales or customer support is highly desirable.
- Knowledge of global customer behavior and multicultural communication best practices.

**What We Offer**:

- Competitive salary and performance incentives.
- Training and professional development opportunities.
- Exposure to global markets and international clients.
- Supportive and dynamic work environment.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Location**:

- Amritsar, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 8360373787

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