Sales Coordinator

Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales/Sales Manager. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.

**DUTIES AND RESPONSIBILITIES**:
1. Answer telephone and respond to caller inquiries in a pleasant manner.

2. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)

4. Responsible for coordinating internally with the sales & marketing team.

5. Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.

6. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).

7. Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).

8. Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.

9. Manage and maintain sales executives and managers schedules, appointments and travel arrangements.

10. Assist sales team by managing schedules, filing important documents and communicating relevant information.

11. Arrange and co-ordinate meetings, events and any appointments.

12. Record, transcribe and distribute minutes of meetings.

13. Interaction with client in regards to leads, hotel needs and client travel.

14. Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.

15. Perform hotel site tours with potential clients.

16. Monitor, screen, respond to and distribute incoming communications.

17. Design, upload, extract and maintain customer databases.

18. Create and manage Company and Travel Agent profiles on the property management system.

19. Should know the process of merging profiles.

20. Load and Manage Rate Codes to the Hotel Software, and link the negotiated rates to the correct company profiles.

21. Print Daily Sales reports for each sales managers and submit to Director of Sales.

22. Print Sales manager productivity reports for each sales managers and submit to Director of Sales.

23. File and retrieve documents and reference materials.

24. Conduct research and collect data to prepare reports and documents.

25. Utilizes efficient sales strategy for the maximization of hotel revenue.

26. Coordinates necessary arrangements with vendors relating to sales.

27. Establishes strong relationships with vendors to ensure maximization of hotel revenue.

28. Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time.

29. Respond to complaints from customers and give after-sales support when requested.

30. Ensure the adequacy of sales-related equipment or material are available at all times.

31. Other duties as assigned by Director or sales or the management.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Shift:

- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hospitality: 1 year (preferred)
- Sales & Marketing: 1 year (preferred)

**Speak with the employer**
+91 +919902010380
Expected Start Date: 15/12/2021