Learning Experience Designer

2 weeks ago

Pune Maharashtra, India Onit Full time

**About Onit**:
**We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.**:
**We’re a team of innovators using **AI at the core** to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.**:
**If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.**:
**Position Summary**: Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed? At Onit, we’re building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence. As a **Learning Experience Designer**, you will design and deliver compelling digital learning assets—videos, infographics, assessments, and more—that drive product adoption and customer success.

**Key Responsibilities**
- Design, script, and produce short-form and long-form **video tutorials** for customers and partners.
- Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency.
- Create **infographics, one-pagers, and quick reference guides** that simplify complex product concepts.
- Develop **knowledge checks and assessments** to measure learning effectiveness.
- Translate complex SaaS product functionality into **clear, concise, and engaging learning content**.
- Ensure all content reflects Onit’s brand tone, voice, and accessibility standards.
- Leverage AI-driven tools to accelerate content development and innovate new learning formats.
- Continuously improve content based on learner feedback, performance data, and usage analytics.

**Required Skills**:

- ** 4+ years** of experience designing and developing learning content for customers and/or partners of SaaS companies.
- Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices.
- Demonstrated ability to create engaging **video-based learning content** using tools such as **Camtasia, Articulate 360, or similar platforms**.
- Strong skills in **graphic design and visual communication** using tools such as Canva, Figma, or Beautiful.ai.
- Experience creating **assessments, quizzes, and interactive elements** within LMS platforms (e.g., Skilljar or similar).
- Excellent writing and editing skills with the ability to make complex topics simple and clear.
- Strong project management and collaboration skills; ability to work with distributed teams across time zones.
- Exposure to AI-enhanced content tools (e.g., Synthesia, ChatGPT, Clueso) preferred.
- Knowledge of accessibility and inclusive design (WCAG standards).
- Instructional design or learning experience design certification is a plus.
- Knowledge of the **legal technology industry** is a plus.

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