Guest Service Associate

5 days ago


Kochi, India Miletia Guide Solutions PVT LTD Full time

Hiring for reputed Resort
- Location : Munnar / Vagamon
- Minimum 1 year exp in hotel or Fresher's with hotel management
- Food and Accommodation provided
- Gender : Male or female
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Job Type**: Fresher

**Salary**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift

Ability to commute/relocate:

- Idukki, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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