Telesales Executive

1 week ago

Mohali Punjab, India Ellocent Labs IT solution private Ltd. Full time

**Objectives of this role**
- Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**
- High school diploma
- Prior experience working as a telesales executive or in a similar role
- Fluency in English
- Adept knowledge of working with MS Office
- Great communication skills, both verbal and written

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telemarketing: 1 year (required)
- Inside sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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