Back Office Executive
3 days ago
**Profile: Back Office Coordinator**
**Roles and Responsibilities**
- Follow reporting procedures defined by your immediate manager
- Check Service books filled by service person at customer site.
- Call customers for feedback and maintain proper records.
- Prepare and Maintain data of reports
- Check stocks time to time and maintain accuracy.
- Generate new AMC and follow up with existing client.
- Maintain files of each important documents.
- Ensure the adequacy of service-related equipment or material and follow up with store
- Pre and post-service support to team.
- Handle the processing of all spare orders with accuracy and timeliness.
- Payment follow-ups.
- Inform clients of unforeseen delays or problems.
- Prepare & maintain service Teams progress report.
- Works closely with service management to ensure customers are provided highest level of service and field personnel have the information to be successful
- Coordinate with teams and with all parties throughout the process until satisfactory results have been achieved in cost effective manner
- Minimum Experience Required: 1-2 Year
- Comprehensive Industry Knowledge,
- Strong Customer-Facing Skills,
- Strong Written and Verbal Communication,
- Self-Motivated,
- Creative Problem-Solving,
- Degree or Diploma
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9205288356
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