Health & Welfare

2 weeks ago

Noida, India Conduent Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Responsibilities**:

- **

May perform one or more of the following:

- Understand all aspects of Health and Welfare plans and processes in order to effectively provide customer service
- Manage vendor relationships and serve as the point of contact on issue resolution for participants
- Maintain positive and proactive communications in delivery of assigned benefit plan for employees
- Ensure compliance to all federal and state laws, and client specific requirements
- Assist with routine and periodic process audits.
- Participate in annual open enrollment process including system updates, communications, and meetings, testing and working with assigned vendors as needed.
- Research and recommend plan changes as needed.
- Resolve queries using Root Cause Analysis / Quick Solver techniques
- Participates in identifying and implementing process improvement opportunities
- Involved in transition activities and streamlining process.
- Provide client specific training to team and mentor Associate & Senior Associate
- Working knowledge of ERISA, DOL and IRS regulations
- Analytical and critical thinking skills, including experience identifying problems and providing effective resolutions
- Good Microsoft Excel and Word skills
- ** Required skill-set:

- Minimum3 years of experience in US-Health & Welfare domain is mandatory**:

- ** Open to work in night shift**
- Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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