Spec Claims Processor-35

5 days ago

Bengaluru, India Empower Full time

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

What you will do
- This position is responsible for data entering all of the Medical, Dental, Hospital, Drug and Visions claims that are received each day for the Group Benefit Payment Offices and is performed independently. Modification of or deviation from procedures and practices is occasionally required. In this position, the entire claim submission must be reviewed quickly along with all attachments to enter information into an average between 75-150 fields per claim submission.
- The information must be entered extremely accurately and efficiently as there are very aggressive quality requirements and productivity target that must be obtained to meet the minimum requirements of the role. For a high percentage of claims, the Claim Processor will be the only person to see the claim submission. If the claim does not automate in the system, a Claims Examiner will use only the information the Claim Processor data entered onto the data entry system for final review/adjudication/payment of the claim. If errors are made in keying or by not following/interpreting the guideline information provided, the claims could be paid incorrectly resulting in overpayment or underpayment to the customers. As a result of services provided or actions taken, this could/would have a considerable impact on external client relations and the company.
- 80% Data entry, 20% misc. other duties
- Work independently to data enter a variety of health, dental, drug, hospital, and vision claims
- Review claim attachments and determine which data from this information is applicable
- Review complex claims with your team assistant and flag claims requiring further investigation
- Adhere to the changing requirements of our Health & Dental Claims policy job aids

What you will bring
- Excellent keyboarding skills
- Good reading comprehension
- Basic PC computer & Microsoft Office skills
- A minimum of 1 year of cumulative work experience
- College Degree is an Asset
- Ability to excel within a Purpose/Vision driven environment- More than 6 months and up to and including one year experience required

COVID

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