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Back Office Assistant

2 weeks ago

Lucknow, India SMD Laboratories Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Back Office Assistant in our chemical supply and distribution company in India. As a Back Office Assistant, you will be responsible for providing administrative and operational support to ensure the smooth functioning of the company's back-office operations. Your role will involve handling various tasks related to documentation, customer support, inventory management, and coordination with different departments.

**Responsibilities**:

- Assist in maintaining accurate records and documentation related to sales, purchases, invoices, and shipments.
- Process sales orders, purchase orders, and invoices using the company's software systems.
- Coordinate with the sales team to ensure timely delivery of orders and resolve any order-related issues.
- Handle incoming customer inquiries and provide exceptional customer service by addressing their concerns and resolving complaints promptly.
- Assist in managing inventory levels, including tracking stock availability, coordinating with the warehouse team for stock replenishment, and maintaining stock records.
- Prepare regular reports, including sales reports, inventory reports, and customer feedback reports.
- Collaborate with the finance department to ensure accurate billing and payment processing.
- Maintain a well-organized filing system for easy retrieval of documents.
- Assist in organizing and coordinating meetings, conferences, and other company events.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9598012012