Dell Storage

1 week ago

Chennai Tamil Nadu, India Cognizant Full time

JD for Storage (NAS & SAN) - **Dell-EMC VMax - SRDF & SNAP, Powermax Vplex, Cisco MDS and Isilon**

**A Day in the Life**

We offer you a position where
- Ensure high availability and zero business impact. Support storage related task and operation for multiple OS like Windows, AIX, RHEL, ESX and Solaris

Responsibilities in the role
- Maintains smooth operation of Enterprise class Storage subsystems and multi-user Unix/Wintel computer systems, including coordination with other IT functions.
- Champion analyzing, defining and documenting business and functional requirements and Standard Operating Procedures independently
- Actively involved in identifying and providing value-added solutions to business.
- Ensure customer satisfaction targets are achieved, enhance customer service adhering to SLA
- Must learn on the job towards developing functional knowledge in multiple domains and technologies
- Focus and Align with global technology roadmap and strategy for the respective portfolio with clearly defined involvement and outcome
- Must acquire knowledge of CTS and Medtronic Quality tools and practices
- Champion knowledge management initiatives across modules
- Collaborate with other IT teams to address production issue and perform preventive actions.

**Skills Required**:

- Graduation with full time Educational qualification required for this position

5+ Years experience in the field of Storage technologies( Enterprise NAS (EMC Isilon and NetApp)

Below are the Technical skills required for this position
- Minimum 4 to 5 years of experience with expertise in Storage production support team- Primary Skill - EMC - VMAX /POWERMAX, NetApp Filers, EMC Isilon administration.
- Secondary Skill - UNITY, VPLEX. XIO, CISCO MDS SAN switches
- Strong skills on DELL VMAX/Powermax SRDF (Sync, Async, ACP) and Symsnapvx
- Strong experience of NAS (EMC Isilon ) -NFS, CIFS,SMB configuration
- Strong experience of EMC Isilon (SnapIQ, SnapshotIQ, SyncIQ, InsighIQ, CloudIQ)
- Technically strong in NetApp technology. ( C-Mode & 7-Mode - CLI experience is preferred)
- In depth knowledge in Netapp Clustered Mode ( NAS- CIFS/SMB/NFS/ NDMP, LUN/ Shares, Vserver Management, Snap Mirror, DR Config, DR Test etc.)
- Understanding of CISCO MDS Switches and DCNM
- Good knowledge on SAN & NAS Systems Administration
- Good Analytics skills, problem solving with day to day issues
- Ensuring the tickets are attended and resolved as per the SLA.
- Ensure the environment is healthy by doing daily health checks and preventive corrections.
- Knowledge on storage monitoring tools
- knowledge of storage and backup for Linux, AIX, Solaris & Windows operating system
- Good Knowledge on Shell / Perl or Python scripting
- Collaborate with datacenter operations team, Internal and external vendors.
- Should be flexible to work on weekends & off hours during for supporting projects tasks.
- Flexibility to work as Oncall during weekends and off-business hours.
- Must have excellent Communication skills
- Must have good ITIL Knowledge to manage SLA for the Incident, Changes, Problem changes

**Preferred (Optional) Skills**
- Cloud Platform knowledge
- Knowledge on EXSI Hardware, CISCO UCS Manager
- Knowledge on Backup tools such as TSM, NetBackup, would be an added advantage.
- Basic overview of SAP Application, DB2, Oracle functions

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