Electrical Technician

1 day ago

Kolathur Chennai Tamil Nadu, India GBS ENTERPRISES Full time

A field technician, also known as a field service technician, is a professional who installs, maintains, and repairs equipment or generators at a customer's location. They are crucial for ensuring that equipment and machinery function correctly and efficiently, playing a vital role in customer satisfaction and business operations.

Key Responsibilities:

- **Installation**:Setting up new equipment and ensuring it is properly configured and integrated into the customer's environment.
- **Maintenance**:Conducting regular inspections and preventative maintenance to identify and address potential issues before they escalate.
- **Troubleshooting and Repair**:Diagnosing and resolving technical problems with equipment & generators often under time constraints and in diverse locations.
- **Customer Interaction**:Providing on-site training, support, and guidance to customers on the proper use and maintenance of equipment and generators.
- **Documentation**:Maintaining accurate records of service calls, repairs, and maintenance activities.
- **Inventory Management**:Managing parts and supplies needed for repairs and maintenance.

Skills Required:

- **Technical Proficiency**:Strong understanding of the equipment or systems they work with, including the ability to troubleshoot and diagnose issues.
- **Problem-Solving**:Effective at identifying and resolving technical problems, often under pressure.
- **Communication Skills**:Clear and concise communication with customers, colleagues.
- **Customer Service Skills**:Providing excellent customer service, building rapport, and addressing customer concerns.

Industries:Field technicians work in a wide range of industries, including: Construction equipments & and generator service, field technicians are the on-site experts who ensure that equipment and generator service to the success of both the customer's operations and the company they represent.

**Job Type**: Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Work Location: In person

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