Intern ,etd

2 weeks ago

Hyderabad Telangana, India Micron Full time

**Our vision is to transform how the world uses information to enrich life for **_all_**.**

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR61466 Intern ,ETD

**Job Profile Summary**:
**Responsibilities and tasks**:

- Provide Operations/Development support for Security related solutions and platforms
- Troubleshoot operational issues, escalations and resolve business partner issues in a timely manner with strong collaboration and care for business priorities.
- Collaborate with business teams and other IT teams to ensure effectively manage identities and access privileges
- Identify, design and implement solutions for new and improved processes and provide a clear picture of possible outcomes
- Own and drive root cause analysis for issues
- Own and support continue improvement plans for solution health and Operational health
- Work in a shift based rotational schedule
- Participate in the on-call rotation for 24x7 support.
- Ability to learn and use multiple utilities and tools that help with Operations monitoring and alerting
- Participate and learn new solutions through condensed knowledge transfer sessions
- Maintain support documentation, including FAQs, Knowledge Articles, On-call Guides, Run Books, etc.
- Excellent communication skills, with an emphasis on the ability to discuss technical issues with both technical and non-technical people.
- Excellent organizational skills and the ability to see solutions to their conclusion
- Ability to define, document, and communicate requirements in business-relevant language
- Ability to react to high-pressure dynamic changing environments
- Strong problem solving and analytical skills

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

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