Sales and Service Representative
2 weeks ago
**Responsibilities**:
- Develop and maintain relationships with existing and prospective customers through proactive communication and follow-up.
- Identify customer needs and recommend appropriate products/services to meet their requirements.
- Process sales orders, inquiries, and requests promptly and accurately.
- Provide product information, pricing, and quotes to customers as needed.
- Coordinate with internal teams, such as sales, marketing, and operations, to ensure seamless customer service delivery.
- Handle customer complaints and inquiries in a professional and timely manner, striving to resolve issues to the customer's satisfaction.
- Track and report on sales activities, customer interactions, and performance metrics.
- Stay informed about industry trends, competitor activities, and market developments to identify opportunities for sales growth.
- Participate in sales meetings, training sessions, and other company events as required.
**Job Types**: Full-time, Permanent
**Salary**: ₹300,000.00 - ₹550,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- Field service: 1 year (preferred)
- sales representative: 1 year (preferred)
Work Location: In person
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