Support Executive

2 days ago

Kochi, India Zeta Software Solutions Pvt Ltd Full time

Essential skills: Should have excellent verbal and correspondence skills. Should be a tech-savvy person with plenty of exposure in supporting clients on software solutions.

MBA / BCA / Btech

Strong customer service skills - reply to mails, tickets, follow up on the support concerns, getting feedback

Domain knowledge, Crystal report designing and writing sql queries, basic knowledge in networking.

Accounting background, (Payroll management beneficial)

Strong customer service skills

Good organizational skills and ability to multi-task in a fast paced environment.

Ability to prioritize.

Excellent verbal and written communication in English.

Remuneration based upon experience
- Salary:_ Not Disclosed by Recruiter
- Industry:_ IT-Software / Software Services
- Functional Area:_ Customer Service, Operations
- Role Category:_ Voice
- Role:_ Associate/Senior Associate -(Technical)

Please refer to the Job description above
Education
- UG:_ Any Graduate
- PG:_ Post Graduation Not Required

**Company Profile**:
Zeta Software Solutions Pvt. Ltd.

Zeta Softwares is a leading supplier of world class business software, services and support to medium sized businesses. We deliver unmatched business value to our customers and our products define our identity. With the benefit of local understanding and insight, we provide software and services that are relevant, practical and useful for the demand of today's small and medium sized businesses which covers variety of industry verticals like finance, human resource, real estate, manufacturing and others.

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 90370 70314
- Health insurance

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