Tele Collection Executive

1 week ago

Noida Sector Noida Uttar Pradesh, India IMTS INSTITUTE Full time

Key Responsibilities:
follow up on pending payments.
- Ensure timely fee collection in line with company policies and monthly targets.
- Accurately maintain records of interactions, payment commitments, and

follow-ups in the system/CRM.
- Address and resolve queries related to payments, receipts, or invoices.
- Handle calls politely and maintain an authentic, professional tone.
- Understand student needs, resolve concerns, and provide appropriate solutions.
- Manage high call volumes efficiently while ensuring quality communication.
- Communicate information clearly with a customer-focused and professional

approach.
- Build and maintain positive customer relationships.
- Record details of conversations in spreadsheets and maintain an updated database.
- Demonstrate excellent communication and active listening skills with strong

command of the English language.
- Exhibit strong multitasking, time management, and target-oriented abilities.
- Achieve individual targets while contributing to overall team goals.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time

**Education**:

- Bachelor's (required)

**Experience**:

- Collection/Recovery Sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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