E-commerce Associate

5 days ago

Esplanade Kolkata West Bengal, India AREVE ELECTRONICS Full time

**Job Title: E-Commerce Associate**
**Company**: Areve Electronics
**Location**: Kolkata, Eastern India

**About Us**:
Areve Electronics is a premier Security Surveillance & Office Automation company headquartered in Kolkata. Since 2006, we’ve been delivering customized, cutting-edge technology solutions to residential, commercial, and industrial clients across Eastern India. As we expand our digital presence, we are looking for energetic and driven professionals to join our e-commerce team.

**Key Responsibilities**:

- Upload and manage product listings across multiple e-commerce platforms (Amazon, Flipkart, Indiamart, etc.).
- Regularly update stock levels, pricing, and product details to ensure accuracy and consistency.
- Coordinate with internal inventory and logistics teams to ensure timely dispatch and delivery of online orders.
- Handle customer queries, returns, complaints, and feedback with professionalism and speed.
- Monitor and analyze sales data, customer trends, and competitor activity to support digital sales strategies.
- Optimize listings using keywords, high-quality images, and compelling descriptions to improve visibility and conversions.
- Assist with the execution of online promotions, campaigns, and seasonal offers.
- Prepare regular reports on e-commerce performance metrics and share insights with the management team.
- Collaborate with the marketing and design teams for content updates, banners, and product visuals.

**Qualifications**:

- Bachelor’s degree in Commerce, Business, Marketing, or a related field.
- 1-3 years of experience in e-commerce operations or digital sales.
- Familiarity with major Indian e-commerce marketplaces and seller portals.
- Working knowledge of MS Excel, product listing tools, and order management systems.
- Strong analytical, coordination, and multitasking skills.
- Attention to detail and the ability to work in a deadline-driven environment.
- Good written and verbal communication skills in English and Hindi/Bengali.
- Proactive mindset and a willingness to stay updated with market trends and e-commerce best practices.

**Benefits**:

- Competitive compensation based on experience and performance.
- Career growth opportunities in a technology-driven and expanding business.
- Supportive work culture focused on innovation, training, and personal development.
- Health insurance coverage and employee-friendly HR policies.
- Exposure to cross-functional departments and digital marketing teams.

**Job Types**: Full-time, Permanent

Pay: ₹9,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment

Work Location: In person

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