
Front Desk Executive
7 days ago
**Responsibilities**:
- Welcome and **attend to walk-in customers** in a professional and friendly manner.
- Handle **incoming calls and inquiries** regarding memberships, facilities, and promotions.
- **Convince and convert** prospective customers into gym members with persuasive communication.
- Maintain **accurate records** of memberships, renewals, and customer inquiries.
- Ensure the **reception area is well-maintained**, reflecting the luxury ambiance of the gym.
- Provide **basic information** about gym equipment, personal training, and fitness programs.
- Follow up with **leads and potential customers** to encourage sign-ups.
- Address and resolve **member queries and concerns** professionally.
- Assist management with **daily administrative tasks and operational support**.
**Requirements**:
- **Excellent communication and interpersonal skills** with a polished demeanor.
- **Strong sales and persuasion abilities** to promote memberships effectively.
- Presentable and **well-groomed personality**, suitable for a luxury gym setting.
- Prior experience in **customer service, sales, or front desk roles** is preferred.
- Basic knowledge of **computers and CRM software**.
- Ability to **multi-task and work efficiently in a fast-paced, high-end environment**.
- Passion for **fitness and a healthy lifestyle** is a plus.
**Benefits**:
- **Attractive incentives** for membership conversions.
- Free or **discounted luxury gym membership**.
- Opportunity to work in a **prestigious fitness environment**.
- Career growth opportunities within the gym and wellness industry.
If you have a **charming personality, confidence, and a passion for fitness**, we invite you to be a part of our exclusive luxury gym team
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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