Beauty Advisor-lid

Role:
Makeup Artists will need to create unique designs for their clients, requiring them to stay updated on the latest trends in fashion and beauty.

Shoppers Stop Ltd. Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

:
The Makeup Artist represents the image, products and culture of the company to the Customer. Their primary responsibility is customer service and sales, achieved through exceptional communications skills and artistic abilities. Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties.

Makeup Artist Responsibilities:

- Enhancing facial aesthetics through makeup.
- Consulting with clients and creating custom looks based on their specifications.
- Removing makeup after usage on film sets.
- Working with actors on movie sets.
- Determining which materials and colors are the most suitable.
- Designing FX prosthetics according to special effects requirements.
- Working with costume designers, set designers, and stylists to ensure consistency.
- Having knowledge of different color palettes and design styles.
- Maintaining an awareness of the latest trends in beauty.
- Using models and fashion magazines as reference points.
- Understanding what a film director wants a character to look like.
- Having a diverse cosmetic toolkit.
- Consulting clients on their skincare routines.
- Operating within health and safety regulations.

PRINCIPLE ACCOUNTABILITIES:
Customer Service
- Greet customer within 30 seconds upon their arrival
- ask if they need assistance, if unable to assist customer at that time, ensure that someone will be there shortly (based on standards communicated during Basic Training)
- Provide welcoming, personal, professional and consistent service to all Customers at all times
- Ask questions, investigate preferences, listen to customer, make the experience interactive by following the Interactive service between Artists and Customer process
- Suggest group of appropriate products and/or colors to meet and exceed customers’ needs
- Assist customers with product/services selection and information
- On closing the sale, thank the Customer, invite the Customer to a future visit and process the transaction through the POS system.
- Practice current good counter practices

Sales
- Obtain Customer data or other client list as required.
- Meet your individual responsibility for your appropriate contribution to the team’s goals in term of service, sales and company objectives
- Keep informed about products/company information/store information
- Actively participate in store theme days and events and new product launches
- Study the Skills Certification requirements and complete as many skill sets as appropriate
- Actively participate in various training sessions and partnered store mandatory training sessions

Maintaining Work Environment
- Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s business
- Maintain a clean and organized work area.
- Maintain tester units in proper schematic order.
- Clean or replace any broken or damaged products
- Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
- Inform management of any store maintenance issues
- Inform management of any Health and Safety issues which might lead to accidents

Administrative Assistance Activities
- Complete assigned projects such as counting expiration dates, batch codes on products, compiling information on transfers and RTV’s
- Assist with inventory counts
- Submit accurate time worked in voice response system in appropriate time period
- Complete appropriate Customer correspondence as required.
- Adhere to proper security procedures regarding handling of cash and assets

Assist in Inventory Management
- Assist in stocking of all counter supplies and inventory on a daily basis as required
- Assist in merchandising and re-stocking all products on the floor in showcases and cabinets every morning and as needed throughout the day
- Arrange for product transfer from other stores if customer wants product currently unavailable at your counter
- Communicate low on stock and out of stocks to Retail Manager
- Assist in the proper rotation of stock

Makeup Artist Requirements:

- Experience in the beauty industry.
- Experience with prosthetics for the film industry